L / 16
XL / 18
2XL / 20
3XL / 22
4XL / 24
NZ delivery - Free 1-3 working day delivery (includes tracking and insurance)
Australia delivery - Free 2-4 working days (includes tracking and insurance)
Rest of the world - Free 3-7 days (includes tracking and insurance)
Delivery times are an approximate guide only. Please contact us if you would like your item to be place on priority shipping, at your cost.
When buying online please don’t hesitate to ask any questions, we are more than happy to help. Email firstname.lastname@example.org or call 02108400570
We try our best to provide the most accurate descriptions, images and colour representation for all of our garments should you require a colour swatch or have further questions about the details of a particular garment, just ask.
Orders placed with Lost and Led Astray will be processed within standard working hours Monday to Friday New Zealand time. Any orders received outside of these times will be processed on the next working day. Processing of your order may take up to 48 working hours. Shipping estimates are additional to this processing time. We will email you confirmation and your tracking number once your order has been dispatched.
Please provide a physical address where a delivery can be signed for between 9am and 5pm Delivery cannot be made to a PO Box. Please note that any local taxes and duties are the responsibility of the purchaser. Lost and led Astray takes no responsibility for any delay in the processing of your purchase should local taxes or duties be applied.
EASY 7 DAY RETURNS COVERED UNDER THE CONSUMER GUARANTEES ACT
We will give a full refund or exchange on full price purchases, if contacted within 7 days of purchase. Items purchased on sale are final and cannot be returned or exchanged.
If you would like to exchange a purchase please contact us at email@example.com within 7 days of receiving your purchase.
Costs incurred for the return shipping of the purchase is the responsibility of the customer unless the garment is faulty or incorrect.
All items will be checked to make sure they have been unused, unwashed and unaltered with all correct tags present. Once the garment has been looked over a replacement will be dispatched at the cost of LaLA.
In the event of a refund, we will contact you to discuss how this will be transferred. If an item is faulty or incorrect it can be exchanged or returned for a refund of the purchasing price.
New Zealand knitted, using New Zealand merino wool.
A beautiful textured fabric with a large box pleat through the back giving movement and freedom to be able to fit many different shapes.
The fit of the arm is slim with is flattering and off sets the drape through the front.
The soft coat also has pockets in the side seam.
100% New Zealand Merino.
Feel free to contact me at firstname.lastname@example.org if you have any questions or if your size is not available as we may be able to custom make to order.